FAQs

Paints & Products

Sampling paint colours has never been so simple! We ship removable, true-colour paint stickers made with actual Alora paint. That means your samples will match the exact colour in each paint can, without the waste of paint chips or trial-sized cans.

If you’d like to try colours on a larger area, you can order multiple sample stickers or purchase our paint in one-litre cans.

Order as many swatch stickers as you'd like to test, and we'll ship them directly to your door. Then, simply peel and stick! You can wrap the stickers around corners, test shades on several walls, or see how colours look in different light.

Our swatch stickers are removable, so there's no mess to clean up. And, they're made with real Alora paint. Instead of guessing at small paint chips printed in imprecise colours, you'll preview the exact shade and texture of your final order.

We've built an easy-to-use paint calculator to help you plan. Simply enter your room dimensions and related information to get an instant custom estimate. We calculate totals based on 2 coats of paint and 1 coat of primer or sealer.

Under average conditions, Alora paints cover the following surface area:

Matte: 7-9 square metres per litre

Satin: 9-12 square metres per litre

Gloss: 10-13 square metres per litre

Primer: 14 square metres per litre

Sealer: 14 square metres per litre

Any matte white paint will look great and add depth to your ceiling. You can't go wrong with Alora's Crema, Wimbledon or Winter White.

Of course, you're also free to add pop to your ceiling with one of our brilliant matte colours.

Yes! We believe that painting should be simple. In fact, brightening up your space can be fun and rewarding.

For painting ideas and advice, visit Alora's learning centre. There, you’ll find how-to guides that explore planning, shopping and painting basics. Over on the Alora blog, we survey current trends and showcase inspiring ideas for both DIY decorators and expert designers.

We put the planet first, crafting low-odour, low-VOC paints that meet strict quality standards. We take many steps to conserve resources and lighten our environmental footprint. Alora makes significant carbon offset investments through the United Nations Framework Convention on Climate Change, as well.

Learn more about Alora's sustainability efforts here.

Shipping & Returns

We currently ship to customers located anywhere in Singapore.

Alora offers $5 flat-rate shipping, and delivery is free on orders over $100!

Alora offers standard home delivery on most orders.

Orders received before 2 p.m. SGT, Monday through Friday, typically arrive 2-4 days later.

Weekend orders (those placed between 2 p.m. Friday and 2 p.m. Monday) ship on Monday.

Of course! If you'd like to pick up your order at Alora's Tuas warehouse, contact us for details. We're at customerservice@alorapaints.com. Please include your name and order number in your message.

Because our team moves quickly to fill and ship orders as soon as they arrive, we are not able to make changes after a purchase is complete.

Alora accepts all major credit cards.

Paint and accessories in their original, unopened packaging may be returned for a full refund. We'll credit that refund to your original form of payment, minus the original delivery fee plus the cost of shipping things back to the Alora warehouse.

Paint stickers and packages or paint cans that have been opened are not eligible for refund or exchange.

Contacts & Customer Care

We're always here to help! Send us an email at customerservice@alorapaints.com.

Please include your name, an order number, and any other details that might help us answer your questions faster.

Sign up for our Alora Insider emails! You'll receive design tips, special discounts and colourful inspiration for all of your home painting projects.

We proudly partner with builders, designers, contractors and other trade professionals in several ways:

1. Alora sells directly to consumers and professionals. By cutting out the dealer network, we keep prices low. Plus, we offer custom rates for large purchases.

2. In addition to selling paint in our standard can sizes, we sell 20-litre containers for industry professionals. Buying in bulk curbs costs and minimizes environmental impact. 

3. Approved members of our Alora For Industry trade programme enjoy discount pricing, rewards, personalized service and other special benefits. 

You can learn more, and apply for the programme, on the Alora for Industry page.

For Alora information, images or story ideas, please contact our media team at customerservice@alorapaints.com