Paints & Products
Can I order samples of Alora paint?
Sampling paint colours has never been so simple! We ship removable, true-colour sample swatches made with actual Alora paint. That means your samples will match the exact colour in each paint can, without the waste of paint chips or trial-sized cans.
If you’d like to try colours on a larger area, you can order multiple sample swatches or purchase our paint in one-litre cans.
How do Alora’s sample swatches work?
Order as many sample swatches as you'd like to test, and we'll ship them directly to your door with free delivery. Then, simply peel and stick! You can wrap the swatches around corners, test shades on several walls, or see how colours look in different light.
Our sample swatches are removable, so there's no mess to clean up. And, they're made with real Alora paint. Instead of guessing at small paint chips printed in imprecise colours, you'll preview the exact shade and texture of your final order.
How much paint will I need for my project?
We've built an easy-to-use paint calculator to help you plan. Simply enter your room dimensions and related information to get an instant custom estimate. We calculate totals based on 2 coats of paint and 1 coat of primer or sealer.
Under average conditions, Alora paints cover the following surface area:
Matte: 75-96 square foot per litre
Satin: 96-129 square foot per litre
Gloss: 107-139 square foot per litre
Primer: 150 square foot per litre
Sealer: 150 square foot per litre
Click here for Paint Calculator.
Which paint should I use on my ceiling?
Any matte white paint will look great and add depth to your ceiling. You can't go wrong with Alora's Crema, Wimbledon or Winter White.
Of course, you're also free to add pop to your ceiling with one of our brilliant matte colours.
Do you have any advice for first-time painters?
Yes! We believe that painting should be simple. In fact, brightening up your space can be fun and rewarding.
You can directly read our Paint It Yourself 101here.
For other painting ideas and advice, visit Alora's learning centre. There, you’ll find how-to guides that explore planning, shopping and painting basics. Over on the Alora blog, we survey current trends and showcase inspiring ideas for both DIY decorators and expert designers.
Are Alora’s paints sustainable?
We put the planet first, crafting no-odour, near zero VOC paints that meet strict quality standards. We take many steps to conserve resources and lighten our environmental footprint. Alora also the only and first paint company in Singapore that is Carbon Neutral certified while also makes significant carbon offset investments through the United Nations Framework Convention on Climate Change.
Learn more about Alora's sustainability efforts here.
Does your paint have warranty?
Yes, our paints have 5 years warranty.
Do I need to use primer with your paint?
Primer is recommended to prep the painting surface and seals any stains so that the paint adheres well, and you'll get the smoothest, cleanest finish possible.
Can I use your paint on my furniture?
No, our paints are intented to paint wall and wood trim only.
What is the shelf life of your paint?
The shelf life is up to 24 months in a tightly sealed container
Shipping & Returns
Where does Alora ship its paints and products?
We currently ship to customers located anywhere in Singapore.
What are your shipping rates?
Alora offers 6 SGD standard shipping and 38 SGD express shipping, and delivery is free on orders over $100!
When will my order arrive?
Alora offers standard home delivery on most orders.
Orders received before 2 p.m. SGT, Monday through Friday, typically arrive 2-4 days later.
Weekend orders (those placed between 2 p.m. Friday and 2 p.m. Monday) ship on Monday.
Can I pick up my Alora order?
Of course! If you'd like to pick up your order at Alora's Tuas warehouse, contact us for details. We're at firstname.lastname@example.org. Please include your name and order number in your message.
Can I change or cancel my order?
Because our team moves quickly to fill and ship orders as soon as they arrive, we are not able to make changes after a purchase is complete. You can contact us through our email at email@example.com or through Whatsapp at +65 8909 9902 for more information.
What types of payment does Alora accept?
Alora accepts all major credit cards and Buy Now Pay Later via Atome & PayNow
How do I return or exchange an item?
Paint and accessories in their original, unopened packaging may be returned for a full refund. We'll credit that refund to your original form of payment, minus the original delivery fee plus the cost of shipping things back to the Alora warehouse.
Paint stickers and packages or paint cans that have been opened are not eligible for refund or exchange.
Contacts & Customer Care
How do I contact Alora?
We're always here to help! Send us an email at firstname.lastname@example.org or text us via via WhatsApp at +65 8909 9902
Please include your name, an order number, and any other details that might help us answer your questions faster.
Does Alora work with design and trade professionals?
We proudly partner with builders, designers, contractors and other trade professionals in several ways:
1. Alora sells directly to consumers and professionals. By cutting out the dealer network, we keep prices low. Plus, we offer custom rates for large purchases.
2. In addition to selling paint in our standard can sizes, we sell 20-litre containers for industry professionals. Buying in bulk curbs costs and minimizes environmental impact.
3. Approved members of our Alora For Industry trade programme enjoy discount pricing, rewards, personalized service and other special benefits.
You can learn more, and apply for the programme, on the Alora for Industry page.
I’m a member of the media looking for Alora information. Do you have a press contact?
For Alora information, images or story ideas, please contact our media team at email@example.com
Can I get in touch by email or phone?
Yes! We are more than happy to assist you through email at firstname.lastname@example.org or via WhatsApp at +65 8909 9902
Can I book an appointment?
Yes, you may book an non-obligatory home inspection via email at email@example.com or via WhatsApp at +65 8909 9902